What do you consider a feedback record?
A feedback record is considered one entry of text. This could be a survey response or notes from a win/loss call. One piece of feedback = one response.
What if I exceed my plan’s limits?
No problem. We will automatically notify you within the app when you run into a limit for your plan.
Can I upgrade or downgrade anytime?
Absolutely. Our payment plans allow you to upgrade, downgrade, or cancel at any time as per your contract. Your contract is either monthly or annual. For annual plans, the cancellation takes effect at the end of the current billing period.
Are there any setup or onboarding fees?
There are no setup or hidden onboarding fees with any of our plans. Order your first month or annual plan and get started right away. If you need or want help, contact us and we are happy to recommend options for consultative services.
Is my data safe?
We take data security very seriously at LoopVOC. Google is our hosting partner, and our servers are hosted in a world class data center. Find more detailed information here.