LoopVOC leverages APIs and web crawling to aggregate feedback from online reviews, surveys, support tickets, and more.
Data is refreshed daily so that you have the most accurate view of customer feedback.
Invite your entire team to use and collaborate in LoopVOC.
Easy-to-use reports give you a complete picture of customer feedback across channels.
Benchmark strengths and weaknesses against competitors to create positioning based on the unique problems you solve.
Natural language processing automatically tags raw textual feedback with topics and operational data unique to your organization.
Automatic classification of feedback text as positive, negative, or neutral.
Get notified automatically about shifts in customer feedback that need to be addressed, and track actions taken to close the loop.
Yes, you can create a free trial to test out the capabilities of LoopVOC here.
You can reach out to our sales team for a custom quote based on your needs.
Every plan includes access to the LoopVOC Help Center with option to add a support package. Support packages include up to 24/7/365 phone support, dedicated customer success, scheduled reports, and more.
We have various setup options based on your needs. Whether you’re just starting out with a Voice of the Customer program, or are in need of more in-depth consulting services, we can provide a level of support that helps your program scale.
We take data security very seriously at LoopVOC. Google is our hosting partner, and our servers are hosted in a world class data center. Find more detailed information here.
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