Simple & scalable pricing

1x Text Analysis

200 feedback records
$ 25 one-time fee
  • Includes:
  • Topic classification
  • Sentiment analysis
  • CSV file

Startup Plan

1,000 feedback records
$ 249 per month
  • Includes:
  • Topic classification
  • Sentiment analysis
  • Basic reporting
  • Alerts & notifications
  • Unlimited users

Growth Plan

5,000 feedback records
$ 649 per month
  • All in Startup, plus:
  • Competitor analysis
  • Benchmarking
  • User-defined subtopics
  • Actions
  • Impact analysis

Enterprise Plan

5,000+ feedback records
Contact us for pricing
  • All in Growth, plus:
  • Custom reporting
  • Custom topics
  • Advanced segmentation
  • Revenue impact
  • Export

Trusted by

Standard features included in all monthly plans:

blue bar graph charting 24-month historical data in Loop

24-month
historical data

Loop aggregates historical feedback data from online review sites from the past two years.

24-hours

daily data refresh

Data is refreshed daily so that you have the most accurate view of customer feedback.

silhouette of multiple LoopVOC users

unlimited users

Invite your entire team to use and collaborate in Loop.

LoopVOC insights dashboards and reports in blue

insights dashboard & reports

Easy-to-use reports give you a complete picture of customer feedback across channels.

arrow up and graph

Auto-categorized trends

Loop uses natural language processing to categorize your feedback into common SaaS topics.

seo-tags

tagging & text analytics

Refine topics to improve accuracy over time.

analytic

Sentiment Analysis

Automatic classification of feedback text as positive, negative, or neutral.

mobile alert

real-time alerts
& notifications

Get notified automatically about shifts in customer feedback that need to be addressed.

Frequently Asked Questions:

What do you consider a feedback record?

A feedback record is considered one entry of text. This could be a survey response or notes from a win/loss call. One piece of feedback = one response.

What if I exceed my plan’s limits?

 

No problem. We will automatically notify you within the app when you run into a limit for your plan. 

 

Can I upgrade or downgrade anytime?

 

Absolutely. Our payment plans allow you to upgrade, downgrade, or cancel at any time as per your contract. Your contract is either monthly or annual. For annual plans, the cancellation takes effect at the end of the current billing period.

 

Are there any setup or onboarding fees?

 

There are no setup or hidden onboarding fees with any of our plans. Order your first month or annual plan and get started right away. If you need or want help, contact us and we are happy to recommend options for consultative services.

 

Is my data safe?

 

We take data security very seriously at LoopVOC. Google is our hosting partner, and our servers are hosted in a world class data center. Find more detailed information here.

It’s time to close the feedback loop.

Understand and act on feedback from your customers today.

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