Loop aggregates historical feedback data from online review sites from the past two years.
Data is refreshed daily so that you have the most accurate view of customer feedback.
Invite your entire team to use and collaborate in Loop.
Easy-to-use reports give you a complete picture of customer feedback across channels.
Loop uses natural language processing to categorize your feedback into common SaaS topics.
Refine topics to improve accuracy over time.
Collaborative action features to track and measure the impact of VOC initiatives.
Get notified automatically about shifts in customer feedback that need to be addressed.
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