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April 12, 2021

How to get buy-in and keep coworkers engaged in your Voice of the Customer program
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March 10, 2021

Measure the ROI of your Voice of the Customer Program [+Template]
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December 21, 2020

Introducing Loop Segmentation
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November 9, 2020

New Custom Topics and Saved Views in Loop
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November 4, 2020

Unlocking Growth Opportunities with Needs-Based Segmentation
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Ideation
September 30, 2020

Reflecting and Planning for 2021: Ideas and Innovation for B2B SaaS Leaders
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Product Marketing Communication Skills
August 17, 2020

The #1 Defining Skill of Great Product Marketers (What it is and How to Master it)
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What is product marketing?
July 30, 2020

Achieving Greater Impact with Product Marketing Clarity
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4 megatrends for b2b saas leaders
July 14, 2020

4 Megatrends for B2B SaaS Leaders
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Three Components of Customer-Led Growth Strategy
July 1, 2020

3 Things Revenue Operations Teaches Us About Customer-Led Growth
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Voice of Customer (VOC) Meeting
June 12, 2020

4 Lessons on Starting a Voice of Customer Meeting at Your Organization
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High-Performing Marketing Organizations
June 8, 2020

Four Steps to Becoming a High-Performing Marketing Team
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Customer Retention Strategies
May 19, 2020

How to Drive Customer Retention with Resources, Relationships, and Shared Responsibility
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Elevating Customer Marketing
May 13, 2020

Elevating Customer Marketing to Drive Greater Business Impact
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Building a VOC program on a budget
May 11, 2020

Quickstart Guide to Creating a Voice of the Customer Program
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VOC Strategies for CX Leaders
May 8, 2020

Steps CX Leaders Can Take Now to Centralize Teams Around the Customer
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April 26, 2020

How Sales and Marketing Can Collaborate for Customer-Led Growth
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Product Marketing and Product Management Strategies
April 23, 2020

Accelerating Impact — How Product Management and Marketing Can Work Better Together
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Proactive Pricing Strategies
April 22, 2020

Delivering Results with Customer-Led Pricing Strategies
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Customer-led growth
April 21, 2020

It’s Time to Shift to Customer-led Growth Strategies
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April 16, 2020

Closing the Loop on Voice of Customer Feedback
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Customer Feedback Sentiment Analysis
April 15, 2020

Measuring Risks to Revenue and Retention with Text Sentiment Analysis
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Must-have B2B SaaS technology
April 14, 2020

How B2B SaaS marketers can position their technology as a “must-have” when customers are cutting non-essentials
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Voice of Customer Leadership
April 13, 2020

Embracing a Culture of Customer Feedback — It Starts With Leadership
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April 9, 2020

New Voice of Customer Reporting Template to Help You Track Feedback and Fight Churn
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Removing the Red Tape from Cross-functional Collaboration
April 8, 2020

Removing the Red Tape from Cross-Functional Collaboration — Fighting Churn Means All Hands On Deck
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How Zendesk is supporting customers through COVID-19
April 7, 2020

Supporting Customers and Employees Through Pivotal Change – An Interview With Zendesk’s Peter Neels
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Responding in times of uncertainty
April 5, 2020

How a Product Marketing Team Navigates COVID-19 with Customer-First Strategies
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Salesforce and LoopVOC Integration
March 26, 2020

New Salesforce Integration in Loop Offers Deeper Customer Feedback Insights
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Remote Team Collaboration
March 25, 2020

Anticipating customer needs in unprecedented times — 5 steps for B2B SaaS
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Voice of Customer Playbooks from LoopVOC
February 26, 2020

The 4 Ultimate Voice of Customer Playbooks
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Steps for a customer-led pricing strategy
February 3, 2020

[The LoopVOC Playbook] Creating a Customer-Led Pricing Strategy Playbook
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Product Roadmap
February 3, 2020

[The LoopVOC Playbook] Using Customer Feedback to Drive Your Product Roadmap
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Building a Voice of Customer Culture
January 27, 2020

4 Steps to Create a Voice of Customer Culture That Drives Loyalty and Revenue
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Group of people coming together to form an arrow and show the impact of Voice of Customer programs
January 21, 2020

Five Key Reasons to Build a Voice of Customer Program
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rocket launching from laptop
January 2, 2020

[SaaS Marketing] How to write more persuasive messages, faster with voice of the customer data
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B2B Customer Reviews
December 20, 2019

Expert Tips for Building a B2B Review Strategy
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LoopVOC NPS Survey Upload Tool
December 13, 2019

New NPS Survey Features in Loop
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group teamwork photo
December 3, 2019

[The LoopVOC Playbook] How to Improve Customer Experience Marketing Strategies with Customer Feedback
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post it notes discussion board
November 27, 2019

How to Measure Customer Experience (CX) in 2020
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competitor benchmarking dashboard
November 21, 2019

Introducing Competitive Benchmarking in Loop
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post it pinned with light bulb drawing
November 6, 2019

Alerts Now Available in Loop
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feedback screen with 3 stars
October 31, 2019

Why SaaS Companies Should Prioritize Online Review Sites for Customer Feedback
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group brainstorming
October 24, 2019

How to Build a Cross-Functional Team for Voice of the Customer Collaboration
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neon sign
October 22, 2019

Your Customer Experience Is Your Brand
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happy face and 5 stars
October 21, 2019

How to Quickly Analyze and Act on Customer Feedback
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customer experience concepts
October 18, 2019

NPS: It’s in the Feedback, Not the Score
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man drawing upward trend
October 15, 2019

How to Benchmark Your Customer Feedback Trends Against Competitors
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businessman using laptop with social media
July 29, 2019

How To Build A Voice of the Customer Program At Your SaaS Company
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growth chart lifted off of Ipad
July 10, 2019

Using Customer Feedback to Grow your SaaS Business
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