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Thought leadership and best practices for Voice of the Customer programs and strategies.

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January 2, 2020

[SaaS Marketing] How to write more persuasive messages, faster with voice-of-the customer data
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B2B Customer Reviews
December 20, 2019

Expert Tips for Building a B2B Review Strategy
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LoopVOC NPS Survey Upload Tool
December 13, 2019

New NPS Survey Features in Loop
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December 3, 2019

[The LoopVoc Playbook:] How to Improve CX Strategies with Customer Feedback
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November 27, 2019

How to Measure CX in 2020
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competitor benchmarking dashboard
November 21, 2019

Introducing Competitive Benchmarking in Loop
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November 6, 2019

Alerts Now Available in Loop
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October 31, 2019

Why SaaS Companies Should Prioritize Online Review Sites for Customer Feedback
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October 24, 2019

How to Build a Cross-Functional Team for Voice of the Customer Collaboration
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October 22, 2019

Your Customer Experience Is Your Brand
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October 21, 2019

How to Quickly Analyze and Act on Customer Feedback
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customer experience concepts
October 18, 2019

NPS: It’s in the Feedback, Not the Score
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October 15, 2019

How to Benchmark Your Customer Feedback Trends Against Competitors
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July 29, 2019

How To Build A Voice of the Customer Program At Your SaaS Company
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July 10, 2019

Using Customer Feedback to Grow your SaaS Business
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June 21, 2019

3 Steps to Evaluate Your SaaS Pricing Strategy
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Loop concept
June 10, 2019

LoopVOC: Connecting SaaS Companies to Customer Feedback
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