Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies.
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All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer.
Analyze customer feedback & strategies impacting revenue.
With so much changing daily, it’s critical to review all the feedback coming into your business so that you can react, reassure and redirect focus as needed.
This template includes customizable graphs and scorecards to help teams report on customer and market feedback impacting new revenue and retention.
Listening to customers doesn’t just feel good. The result is real revenue impact. Companies that invest in voice of the customer programs experience 10x year-over-year revenue growth rates versus those who don’t. We’re making that return a no-brainer for SaaS companies by providing simple and scalable pricing.
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